Welcome to the UNB Saint John Campus Store!

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Customer Support

CUSTOMER SUPPORT

 

 

We are available Monday through Friday from 9am - 4pm to answer any questions or concerns you may have. We can be reached at 506-648-5540 or by email at [email protected]


Textbooks

 

How do I find my textbooks?

The best way is to search by course number (ie. PSYC 1004 or CS 1103). On the product page for each textbook, we have also listed the course name and section(s) so you can confirm your selection. Don't hesitate to reach out to us at [email protected] if you need any further help finding your course materials.

Can I return my textbooks for a refund?

We will accept returns up until the term-specific Refund Deadline. Please contact the Campus Store for relevant dates.  Any textbook purchased after this date can only be refunded within 7 days of its purchase.  

At the end of each term, we offer a buyback program on textbooks through which you can make earn some cash with any textbooks you no longer need. Any inquiries about the buyback program can be sent to us at [email protected] and we will help you determine which texts are eligible. 

Rental & E-Books

We do not offer rentals on our physical textbooks. We do offer eBook access codes, which are a cost-saving alternative to physical textbooks and are rented on a 180-day term.

1 Textbooks
1.1 How do I find my textbooks?

The best way is to search by course number (ie. PSYC 1004 or CS 1103). On the product page for each textbook, we have also listed the course name and section(s) so you can confirm your selection. Don't hesitate to reach out to us at [email protected] if you need any further help finding your course materials.

1.2 Can I return my textbooks for a refund?

We will accept returns up until February 25th for textbooks. Any textbook purchased after this date can only be refunded within 7 days of its purchase. At the end of each term, we offer a buyback program on textbooks through which you can make earn some cash with any textbooks you no longer need. Any inquiries about the buyback program can be sent to us via [email protected] and we will help you determine which texts are eligible. 

1.3 Do you offer rentals?

We do not offer rentals on our physical textbooks. We do offer eBook access codes, which are a cost-saving alternative to physical textbooks, and are rented on a 180 day term.